Change Management in the Clinical Setting

Organizational development consultant, Jermaine Moore, presents on the always-relevant topic of Change Management for the clinical setting. Are you a leader trying to successfully implement a new protocol or new technology? Are you a team member needing to effectively communicate your needs in a changing environment? In this course, Jermaine speaks to some of the most common change scenarios today's healthcare professionals could face. Here, he will help you to:

  • Understand what Change Management is
  • Understand the difference between change and transition
  • Identify common barriers to change
  • Develop communication and management strategies to facilitate organizational change


Structured as a series of sections, each 3-10 minutes long, this course allows you set a pace that suits your schedule and allows you to easily rewatch sections for reminders.


This course is AARC accredited for 1 CRCE under the Management (MGT) category.



Your Instructor


Jermaine Moore
Jermaine Moore
Jermaine Moore of The Mars Hill Group has over twenty years’ experience building and developing highly engaged, high-performing teams across various industries.
Focusing on building skills and culture, Jermaine introduces and reinforces behaviors that drive business results and team performance. Jermaine partners with organizational leaders to assure prioritization of the most crucial projects and ensure teams are equipped to achieve the business-critical objectives. The results lead to a rapid and lasting return on company investment.
Jermaine’s areas of expertise include culture development, leadership development and coaching, team development, communication training, change management, diversity, and workforce planning.

Jermaine also serves as the Diversity Director for the Human Resources State Council of NH.

Course Curriculum


  Section 1: What is Change Management?
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  Section 2: Transitions and Change Readiness
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  Section 3: Communication Strategies
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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
How do I get my CRCE credit for this course?
After you watch the video lecture(s), pass the quiz and fill out the evaluation form, you will receive your electronic CRCE certificate the same day. We notify the AARC of passed courses at the beginning of each month.

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