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Change Management in the Clinical Setting
Section 1: What is Change Management?
Video: Why do we need change management? (3:11)
Quiz: Section 1
Section 2: Transitions and Change Readiness
Video: Change vs. Transition (5:56)
Video: Change Readiness (4:01)
Downloadable Reference Material
Quiz: Section 2
Section 3: Communication Strategies
Video: Start with why (6:52)
Video: The 4 P's (2:13)
Video: The Elephant and the Rider (7:43)
Video: Soliciting and Implementing Feedback (2:33)
Video: Communicate the Results (1:08)
Downloadable Reference Material: The 4 P's
Quiz: Section 3
Section 4: Examples of Change Management in Action
Video: Example: New Protocol Implementation (4:13)
Video: Example: New Leadership Transition (3:46)
Video: Communicating with a Leader as a Staff Member (3:24)
Video: Example: Forming New Teams (3:29)
Quiz: Section 4
Section 5: Evaluation
Course Evaluation
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Downloadable Reference Material: The 4 P's
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